Shipping

Shipping times

Shipping costs are calculated at checkout. Our prints are produced through a global network of printing facilities in 32 countries, allowing us to fulfil most orders locally. We deliver to over 200 countries and territories, with an estimated delivery time of 3–7 working days for most orders. Delivery times may vary depending on your location and the product ordered.

Tracking

Every order is sent with a tracked service. We email you tracking details when your order is dispatched. Tracking information may take up to 24 hours to update.

Packaging

Our packaging is designed to protect your print during transit. Unframed prints are carefully packaged in protective tubes or rigid boxes. Framed prints and canvases are securely boxed with protective materials to prevent damage. Please take care when opening.

Customs

International orders may be subject to local import duties or taxes, depending on the destination. Any applicable charges are the responsibility of the customer.

Damaged Orders

If your order arrives damaged, please contact us with photographs of the packaging and the damaged item so we can arrange a replacement or appropriate resolution.

Questions

If you have any questions or require faster shipping please contact at us at sales@delehag.store.