Terms

Last updated: 6 November 2026

 

Welcome to DELEHAG.store. By accessing our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

 

1. About Us

 

DELEHAG.store is an independent online art store operated by Henrik Delehag, a sole trader trading as DELEHAG, based in London, United Kingdom.

 

We offer original artwork reproduced as high-quality prints, framed prints and other printed products.

 

Business name: DELEHAG
Proprietor: Henrik Delehag
Business address: The Spire, Apostles, Church Rise, London SE23 2UD, United Kingdom
Email: sales@delehag.store
Website: delehag.store

 

2. Products

 

All artwork and designs sold through DELEHAG.store are created by DELEHAG unless otherwise stated.

Our prints are produced to order through professional printing partners.

We make every effort to represent our products accurately. However, colours may vary slightly depending on your screen settings, printing processes and materials.

Product dimensions, specifications and framing options are provided on the relevant product pages.

 

3. Orders & Payments

 

All prices are displayed in the currency shown on our website.

Shipping costs and any applicable taxes are calculated or displayed at checkout.

Payment must be completed before an order is processed.

After placing an order, you will receive an order confirmation by email. We reserve the right to decline or cancel orders where there has been a genuine pricing error, suspected fraud or product unavailability.

If we cancel an order after payment has been taken, we will issue a full refund.

 

4. Production & Delivery

 

Our products are printed to order through a global network of production facilities.

Estimated delivery times are provided on our Shipping page. These estimates are not guaranteed, and delivery times may vary depending on the product and destination.

We are responsible for delivering your order in accordance with applicable consumer law.

International orders may be subject to customs duties or import taxes. Where these are not included at checkout, they may be payable by the customer.

For further information, please refer to our Shipping page.

 

5. Returns & Refunds

 

We want you to be satisfied with your purchase.

Returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer protection laws.

If an item arrives damaged, defective or incorrect, please contact us at sales@delehag.store.

Nothing in these terms limits your statutory consumer rights.

 

6. Copyright & Intellectual Property

 

All artwork, illustrations, designs, photographs, text and other original content displayed on DELEHAG.store are protected by copyright and other applicable intellectual property laws.

Unless otherwise stated, all intellectual property rights in the original artwork belong to DELEHAG.

Purchasing a print does not transfer copyright or reproduction rights to the purchaser.

No artwork or website content may be reproduced, distributed, modified, commercially exploited or used to create derivative works without prior written permission, except where permitted by law.

 

7. Personal Use & Resale

 

Our prints are sold as physical artworks.

Customers may display, gift or resell their purchased prints. However, purchasing a print does not grant permission to reproduce the artwork or use its imagery for commercial purposes.

 

8. Website Use

 

You agree to use our website lawfully and not to interfere with its operation, security or functionality.

You may not use our website to distribute malicious software, attempt unauthorised access or engage in fraudulent activity.

We reserve the right to restrict access where necessary to protect our website and customers.

 

9. Privacy

 

We respect your privacy and handle personal information in accordance with our Privacy Policy.

Please refer to that policy for information about how your data is collected, processed and protected.

 

10. Liability

 

We take reasonable care to ensure our products are accurately described, securely packaged and delivered in good condition.

We are responsible for losses that are a foreseeable result of our breach of these terms or our failure to exercise reasonable care and skill.

We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or breach of your statutory consumer rights.

 

11. Changes to These Terms

 

We may update these Terms & Conditions occasionally to reflect changes in our business, products or legal requirements.

The latest version will be published on this page.

Changes will not retrospectively alter the terms of orders already accepted.

 

12. Governing Law

 

These terms are governed by the laws of England and Wales.

If you are a consumer residing outside England and Wales, you may also benefit from mandatory consumer protections under the laws of your country of residence.

Nothing in these terms removes any rights you may have to bring proceedings in a court that has jurisdiction under applicable consumer law.

 

13. Contact

 

For questions about these terms or your order, please contact:

 

DELEHAG
Email: sales@delehag.store
Website: delehag.store